Interview Etiquette

After hours of work submitting resumes and covers letters, you finally are invited in for the interview! Yet for many the interview is one of the most nerve wrecking parts of any job search. You want to make a good impression and may arrive early in your best suit to make a good impression.

Remember, however, that etiquette in interviews goes a long way to impressing an employer. There are some things you should remember to do the next time you head into an interview for your dream job. Here are a few tips that may be helpful in the interview process.

Listen carefully to what the interviewer is saying and ask plenty of questions.

The interviewer first presents the problem. Take time to organize your thoughts, ask clarifying questions and then explain to the interviewer your thoughts. The interviewer will give you important information and help so be sure you listen!

Structure the problem and then work out a plan to solve it.

Often interviewers will give a scenario and ask how you’d handle it. Think for a moment about the case. Place for a structure and a concept firmly in order to clarify each step and determine which analysis you want to do in order to arrive at a solution.

Think before you speak…

Take time to organize your thoughts and avoid jumping to conclusions.

Concentrate on the essentials.

Focus on the issues that really matter and give reasons for your decisions. Be able to clarify your reasoning clearly.

Generate hypothesis and then examine possible options.

Make suggestions and then do the calculations of these major problems when solving them. The interviewer looks to the same things as any client: innovative approaches that can be changed by the company’s rules and thus creating a sustainable and competitive advantage.

Summarize your thoughts together and draw conclusions from your analysis.

Sum up your key points at the end of the interview and the hypotheses developed by your options and make the final push to show that you are the best option for the company. Show why you want to, and should be, punching into the company time clock every day. You want to ensure that the business does not think about any other prospective employee except for you after you leave and following these simple steps is a great way to start.

Making A Smooth Transition to A Biometric Time Clock System

Human resource professionals are faced with many decisions on a daily basis, not the least of which are the items that relate to payroll. In some companies, especially those with telecommuting or other off-site employees, the switch to a biometric time clock is becoming more of the norm than in the past. It’s difficult and time consuming to track hours with the use of an old style time clock and also these card-based time clocks can lead to employee hour fraud. 

While your employees may be resigned to the fact that they have to punch a time clock, they may balk at the idea of a biometric time tracking system and might consider it an act of Big Brother checking up on them.

The introduction of any kind of new technology, especially a time tracking one, needs to be done with grace and tact and most importantly you need to show the employee how this new system will benefit them on a daily basis. The chief employee benefits are that they can rest assured they won’t have to worry about mistakes in the calculation of their hours. They will also be better able to track not only hours worked but also time off, comp time earned and they may even be offered the option of going online to schedule vacations. This will make it easier for them and easier for the human resource professional that used to juggle vacation schedules manually. 

With a biometric time keeping system you can have it programmed to recognize fingerprints or you can give your employees unique pass codes so they can log in to their own system and begin tracking their workday as soon as they start work. The system can also be set up to log in when they start, log off for breaks and log off at the end of the day. A biometric time clock eliminates the chance for employee fraud of having a fellow co-worker log them in and out for hours they might not have even worked. Open lines of communication between the human resources department and the employees will make the switch more palatable but the bottom line is the implementation of a new time and attendance system is the company’s decision. 

Biometric time clocks offer your employees the chance to log in and track hours worked, whether they’re close to overtime, whether they have time available for a day off and how many sick days are left. These time clocks offer employees peace of mind and eliminate their need to go to the HR office to see if they have time available. Instead, they can look it up themselves and that offers them autonomy.

Biometric time clocks pay for themselves in the long term by offering employers the benefit of freeing up human resource employee time from not having to manually calculate hours worked. It also virtually eliminates the possibility of inaccurate time keeping and mistakes in paychecks.

Pitfalls in the Hiring Process

Hiring is the most important function for any business, and if it is not done correctly your firm could end up wasting thousands of dollars and valuable time. People who punch a time clock make the company work, so it is worth your time as a manager to avoid the most common errors that plague the personnel process.

Time clocks are great for measuring hours worked, but when it comes to hiring, it is quite difficult to measure human qualities that match a specific job opening. Quality is not as clear-cut as quantity. These days, nearly every company uses its website to screen job seekers. Be careful not to overdo the use of the internet, as you might just end up with too many candidates. If you are not set up to interview dozens of people for a given position, then go easy on the recruitment efforts, especially online. Too many personnel managers overestimate the ability of the internet to bring in job seekers. So be careful what you wish for, as the old saying goes.

Many studies have pointed to the fact that well over 70 percent of all managerial hires are found through personal contacts. That’s why it is wise to spend a few days each month keeping up your face-to-face contacts, attending trade shows, and speaking with others in your field of endeavor. Never rely solely on impersonal job forum listings unless you are trying to gather together a large number of candidates for a mass screening.

Never, the experts tell us, rely on your gut to make a final decision about a candidate. This can lead to a really disastrous situation, where a hire drains significant resources during a training period, which ultimately goes to waste. Hiring based upon charisma, personality, or looks is an accident waiting to happen. Better to use quantifiable parameters to measure skills, interests, and background experience.

In addition, before you bring in that new person, who will eventually be punching the company time clock, have a specialist do some of the interviewing. That way, a person who truly knows what the job requires will get a chance to sit down with the applicant and get a feel for his or her abilities. Time clocks are a great way to measure hours, but sometimes it takes a professional, even a specialist, to ferret out the best job candidates for a particularly demanding position. Avoid the pitfalls of the hiring process, and you will have a healthy company.

The Power of Praise

When it comes to motivating employees, praise is a great way to do just that. Positive reinforcement works much better than negatively pointing out mistakes and it’s been shown that employees respond better to earning perks rather than having items taken away – much as children and your pets do. To have a team that truly performs, rather than one that simply comes in and punches the time clock, you need to foster a positive working environment.

Research has shown that organizations will see an increase in employee productivity and even in sales if employees are offered praise and a sense of personal fulfillment. Employee recognition programs are also great motivators when it comes to increasing productivity and job satisfaction. When you’re putting an employee recognition program in place, look for buy in from them and make the program have a specific start and end time. Consider posting results on a board in a central location so that employees can track their progress.

Praise and recognition should be offered for truly achievable and measurable results in order to be meaningful. Simply handing out “gold stars” to employees can be de-motivating if the results they are expected to achieve are easy to achieve. Make the results earned worth the recognition received. Your employee recognition programs could be as simple as naming names in the employee company wide newsletter to small gift certificates or a good parking space or even a floating day off.

Having a specific goal for employees to reach – whether through an interoffice competition or by reaching specific sales numbers or goals or even having a team with the least amount of employee sick days punched in on the time clock - are items to consider. Choose the goals that make the most sense with your department or organization that will be worthwhile to the employee that receives it.

Walking through the office handing out “atta boys” may be the way you handle employee recognition but if you’re not seeing the results you’re hoping for, you might need to change your employee recognition methods. Why not ask your employees for suggestions on what they see as valuable ways of being recognized. Their idea of praise and rewards might be different from yours and would help make the recognition program be something they would strive to achieve. If your organization doesn’t work to single out employees, consider hosting a recognition lunch for a department that achieves results over and above a department in another part of the company.

How a Time Clock Can Improve Payroll Accuracy

If your company uses a time clock system to record hours worked, you probably already know how prone the system is to error. Because the time clock does just one thing, the data collected from the system is liable to be entered incorrectly, mislabeled, entered twice, listed for the wrong employee, or any number of other mistakes. You get the idea. For their own purposes, time clocks do a great job, but they are very limited in their function. As a result, the mentioned mistakes, along with countless others, are waiting to befall to the manager who does not use time clock software.

Time clock software immediately eliminates the typical errors that crop up with all measurement systems. For one thing, software will automatically include paid time off, which a time clock will not do. By using an automated system that includes time clock software, you can easily apply the paid time off hours to any worker’s paycheck. Not only will your employees be happy to get accurate checks, you will be free to perform other managerial tasks that often are postponed due to “payroll time.”

Rounding errors are the bugaboo of payroll, and have been for over a hundred years. In the old days, this category of mistake was the most common paycheck error, and accounted for many managerial hours spent trying to correct the problem. Whether you are skilled or not with mathematics, rounding takes time, and time clocks cannot do it. Software does the chore automatically and accurately.

One of the other common errors in the world of time clock payroll accounting has to do with duplicate entries. If you manually enter data of any kind, you know all too well how this occurs. The reason is human fatigue and inattention. The numerical version of a typographical error, duplicate entry causes a cascade of errors in payroll reports. Because payroll software instantly eliminates this error, you can say goodbye to the nightmares of finding and correcting mysterious duplicate entry errors.

The time clock is a wonderful invention, and has allowed small and large businesses to measure something that used to be utterly time consuming and frustrating. By centralizing the chore of recording and stamping total hours on an individual card for every employee, the time clock truly revolutionized the industrial revolution. Today’s time clock software is just as important as that long-ago invention, providing yet another leap ahead in the world of business technology.

Why Integrate Time Clocks With Payroll

When you’re in the midst of calculating your employee payroll do you ever step back and take the time to determine just how much it is costing you to have your human resources department calculate the payroll? If you’re looking for a way to save money on payroll and enhance not only your efficiency but accuracy of the payroll calculations you should look to integrate time clocks with your payroll department. Time clocks make payroll calculations quick and easy for all involved and make the payroll process more systematic. Consider an automated payroll system with time clocks to take the guesswork and errors out of payroll duties.

Integrating your time tracking software into your payroll processing system frees up valuable employee time on payroll duties. When you decide to use an integrated time clock and payroll system you also allow your employees the peace of mind of knowing that there will not be errors in the paychecks. Automated time clocks also offer employees access to their time sheets so they can not only look and see the number of hours they’ve worked but they can also track their accumulated days off and vacation time used.

Another time and money saver with an integrated time clock is the idea that you will not only save the time and money on having to buy and maintain the time clock but you will also save money on purchasing the physical time cards themselves. Keep in mind that a company has to store all time records for up to seven years and you can see that if you have a lot of employees, the storage of time cards could be an issue as well.

Here are other reasons for using an integrated time clock system is that you no longer need to manually input time cards and time worked – this is also problematic for companies that have off site employees and work from home staff. No longer will you have to worry about inaccuracies in your employees “clocking in or clocking out” for other employees. With integrated time clocks your employees have a unique log in and this prevents inaccuracies in employees punching someone elses time card.

When it comes time to performing the payroll task it is almost as simple as punching a few numbers and pulling all of the employee information into the integrated time clock system and running the payroll for the time period specified.

Steps To Hiring Quality Employees

Hiring employees is a skill and an art. As an employer you need to ask some basic questions and here are some to consider: What skills do you bring to the table? Do you feel your training meshes with what we’re looking for? Are you committed to a long term working relationship? What are your salary and benefit expectations? Carefully screen employees and to assure you don’t have to keep hiring as it is a pricey proposition for any company. There is no magic cure for hiring but as a business owner you probably have good instincts and you should let that carry you through the hiring process.

You need to hire employee that have the best skills but you need to be able to afford their payroll. The art of hiring is more than having bodies to punch a time clock. Keeping payroll as little of a variable as possible is a goal of business owners – you need to make payroll regardless of the ebb and flow of receivables. It’s a difficult balancing act.

Company owners need to focus on long term hiring goals. Don’t hire out of panic because you have a sudden influx of work. It’s a more efficient business model to hire employees that will stay long term – unless you have a purely seasonal business model. Ask potential employees their long term goals for employment and what skills they bring to the position. 

Track customer trends and business income and expenses and look at the work flow of your current staff. Turn to them for input on whether they’d like to take on additional roles at the company and whether they may have hidden talents you’d never considered tapping into. You may find you have employees with skills you’d not utilized and their skills could help get you through without needing to hire.

The idea of hiring employees and having an additional person punching the time clock is something that strikes fear into the hearts of many a business owner. It is something that you need to look at seriously and also find a new employee who has the personality to fit in with your company culture. While you can’t learn everything about an employee in the brief span of an interview, you can certainly get a feeling for how they may fit. If you have a very rigid business structure or a very laid back one, see how the potential employee interacts with you and if you feel they will be a good fit with the rest of your staff.